AI-Powered Topic Extraction
Automatically clusters reviews into themes like quality, shipping, price, sizing, packaging — so you see what is growing and how fast.
Features
Features
Every capability that makes Sorbotify powerful for seller teams.
Live preview
All your marketplaces, in one panel
Sorbotify continuously reads every incoming review, extracts themes and turns them into a prioritized action list — ready on your desk by morning.
- Theme clustering in seconds
- Rising complaint alerts
- Ready-to-act recommendations
sorbotify · panel
Trendyol Hepsiburada N11 Amazon Live
Live review stream
SHIPPING · Trendyol
"Shipping was 2 days late."
SIZING · Hepsiburada
"Runs a bit large."
QUALITY · Amazon
"Great fabric, recommend it."
PACKAGING · N11
"Packaging arrived damaged."
Theme distribution
Shipping 92%
Sizing 72%
Quality 58%
Price 41%
Packaging 33%
Actions
9
Negative
%12,4
Features
From reviews to strategy, in one panel
Sorbotify doesn’t just show data — it shortens the path from insight to action.
Sentiment & Theme Analysis
Turkish-first NLP that understands slang, abbreviations and emoji context. Splits positive/negative signal by theme.
Trend & Early Warning
Detects sudden spikes in complaints (e.g. a new batch, a new shipping issue) within hours — long before they escalate.
Competitor Benchmarking
Continuously watches competing products in your category and extracts differentiation opportunities from their reviews.
Automated Action Recommendations
Goes beyond ‘look at this theme’. Produces concrete, prioritized actions for marketing, operations and product teams.
Multi-Marketplace, Single Panel
Trendyol, Hepsiburada, N11 and Amazon data come together in a single source of truth per brand.
Report cadence
The right insight, at the right rhythm
Operational, tactical and strategic decisions need different rhythms — Sorbotify covers all three.
Daily
OperationalYesterday’s new complaints, surging themes, critical low-rated SKUs and operational actions for today.
- New reviews & questions summary
- Rising complaint themes
- Operational recommendations for today
Weekly
TacticalDirection of accumulated signals across the week, changes by product group, campaign / shipping impact, weekly prioritization.
- Theme-level trend charts
- SKU-level rating shifts
- Marketing & ops recommendations
Monthly
StrategicDirection of brand perception, a prioritized product development plan and a competitive positioning report.
- Brand perception map
- Product development roadmap
- Competitor benchmarking report
Contact
Let’s start strategic analysis for your brand
We prefer direct contact over forms. Write or call us — we reply the same day.